PRIVACY POLICY

This policy describes how we treat personal information both online and offline

PRIVACY POLICY

This Policy describes how we treat personal information both online and offline. This includes on our websites. It also includes in phone or email interactions you have with us. Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change, so please check it periodically. If you have questions about our privacy policy, please use the form on our CONTACT US page.

WE COLLECT INFORMATION FROM AND ABOUT YOU

  • Contact information: that concerns you individually and would permit someone to contact you, e.g. your name, address, telephone number, email address or any information you submit to cakesandbakes.com or our applications that identifies you individually. The websites or the applications will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us.
  • Payment and billing information: If you become a registered user or if you conduct transactions through the Web Sites or an Application, we will collect information about the transactions you engage in while on the Web Sites or Application and your other activity on the site or Application. This information may include, without limitation, areas of the Web Sites or Application that you visit, transaction type, content that you view, download or submit, transaction amount, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business. This may require certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, credit/debit card number(s) with associated expiration date(s), CVV and billing zip code(s), and/or a unique individual password.
  • Information you submit or post: You may also choose to communicate with us through email, via our Web Sites, via the Applications, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
  • Demographic information: We may collect information about our services you like or products you buy. We might collect this as part of a survey, for example.
  • Other information: When you visit the Cakes & Bakes Web Sites and Applications, like when you visit most other web sites and applications, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (which identifies the company providing you internet access and general geographic information), the date and time you access the site, the pages you access while at the Cakes & Bakes Web Sites, and the internet address of the web sites, if any, from which you linked directly to the Cakes & Bakes site or Application. This information is not personally identifiable.

WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE

  • We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for a program or contest, or fulfill prizes or premiums in a promotion. We may use your friend's email address if you send them features on our site.
  • We use information to improve our products and services. We might use your information to customize your experience with us. We may use your information to make our website and products better.
  • We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  • We use information for security purposes. We may use information to protect our company, our customers, or our websites. For example, in the event of a breach, we may use your contact information to contact you about that incident.
  • We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offes or products, or third-party offers or products we think you might find interesting. To learn about your choices for these communications, read the choices section below.
  • We use information to send you transactional communications. For example, we might send you emails about a purchase you made with us. We might also contact you about this policy or our website terms.
  • We use information as otherwise permitted by law.

YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, send a request to care@cakesandbakes.com or follow the instructions in any promotional message you get from us. If you opt out of getting marketing messages, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.Most web browser applications (such as Microsoft Internet Explorer, Google Chrome, Firefox and Apple Safari) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of the Web Sites.
Cakes & Bakes does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Cakes & Bakes may use unaffiliated companies to help it maintain and operate its Web Sites, Applications, payment processing, or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. These companies may only use such personally identifiable information for the purpose or performing those functions and may not use it for any other purpose. Cakes & Bakes may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

THESE SITES ARE NOT INTENDED FOR CHILDREN

Cakes & Bakes Web Sites and Applications are directed toward and designed for use by persons aged 13 or older. Cakes & Bakes will not approve applications of, or establish or maintain registrations for any child whom Cakes & Bakes knows to be under the age of 13. Cakes & Bakesdoes not solicit or knowingly collect personally identifiable information from children under the age of 13. If Cakes & Bakes nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom Cakes & Bakesotherwise has reason to believe is, under the age of 13, Cakes & Bakes will delete such information from its systems. Additionally, a child''s parent or legal guardian may request that the child''s information be corrected or deleted from our files by requesting this via our CONTACT US page.

"COOKIES" AND ADVERTISERS

The Cakes & Bakes Web Sites'' and Applications'' server, or the servers of companies that are used to operate the Web Sites and Applications, may place a "cookie" on your computer or store data in your computer browser in order to allow you to use the Web Sites and Applications and to personalize your experience. A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer''s hard drive. Cookies and browser storage allow us to recognize your computer while you are on our Web Sites and Applications and help customize your online experience and make it more convenient for you. Cookies and browser storage are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies and browser storage may also be used to improve the functionality of the Web Sites and Applications.
Cookies are used to remember your preferences for using the sites and for facilitating transactions such as purchases; to anonymously measure site activity to improve visitor experience; or to display information and offers that specifically interest you.

SECURITY

Cakes & Bakes maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the Web Sites or Applications, transaction information is transmitted to and from Cakes & Bakes in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Cakes & Bakes restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Credit/debit card number(s) you elect to provide on file as part of your online profile for use when placing an order through the Cakes & Bakes Web Sites or Applications will be tokenized and maintained in an encrypted format by a third party provider to further lower any risk. It is your responsibility to protect the integrity of your own account by keeping your account name and password safe. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

WHAT WILL WE DO IF THERE IS AN UPDATE TO THIS POLICY

From time to time, it may be necessary for Cakes & Bakes to change this privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

USER ACCOUNT DELETION

To delete your account:
From mobile app go to account settings -> My Profile -> Delete Account option
OR
Request your account deletion at [care@cakesandbakes.com]

Note:

  • Deletion is permanent.
  • Data cannot be recovered.